Date: 07/12/2023

Gartner Survey Finds Only 12% of Infrastructure & Operations Leaders Exceed CIO Performance Expectations

In the face of continued economic headwinds, only 12% of infrastructure and operations (I&O) leaders rate their function’s performance as exceeding CIO expectations, according to a new Gartner, Inc. survey.

“I&O leaders must support senior leadership by proactively contributing to their organization’s ability to navigate economic uncertainty,” said Cameron Haight, VP Analyst at Gartner. “Their destinies are interlinked, as a failure by the business to execute the proper strategy will have repercussions across the organization.”

The survey was conducted from April through July 2023 among 122 I&O leaders from enterprises in North America, EMEA and Asia/Pacific whose growth was impacted by external threats in 2022 and 2023.

I&O Leaders Face Cybersecurity, Supply Chain and Talent Threats
I&O leaders cited cybersecurity risks as the most frequent threat impacting enterprise growth this year. Supply chain disruptions and talent and skills shortages are listed as the second- and third-most-important external threats deemed to impact growth, closely followed by inflationary pressures (see Fig. 1).





Source: Gartner

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