Date: 23/11/2009

Mutare selects Ditech's PhoneTag automated voicemail-to-text service

Mutare Software has chosen Ditech's PhoneTag automated voicemail-to-text service to provide high accurate voicemail transcription. Mutare's Enabled VoiceMail (EVM) server now provides enterprise customers using Avaya, Nortel, Cisco, Shoretel, and other systems with voicemail-to-text inside the corporate firewall.

By working behind the firewall, PhoneTag and Mutare's EVM deliver a secure solution that improves access to voicemail and also turns voicemail into data that can be easily archived and searched. This allows IT departments to deliver the productivity improvement of converting voicemail content into actionable data without compromising their data security.

"Enterprises are increasingly looking to voicemail-to-text services as a way to improve efficiency," said Ben Crown, President of Mutare. "Ditech addresses a compelling need for many customers that want voicemail-to-text but require the security of a fully automated solution behind the firewall."

"From the very beginning we have been working towards the point where our cloud based software was efficient enough to run on the enterprise location," said James Siminoff, Chief Strategy Officer of Ditech Networks. "The integration of PhoneTag's automated solution and Mutare's EVM, has taken that vision and turned it into reality."
About Mutare

For more details visit www.mutare.com, www.ditechnetworks.com